Which of the following describes techniques used by dental teams to manage patient anxiety?

Behavior management encompasses a range of techniques specifically designed to help alleviate patient anxiety in a dental setting. This approach can include various strategies such as building rapport with the patient, using calming language, and employing distraction techniques or relaxation methods. The focus is on understanding and addressing the emotional responses patients may have towards dental procedures.

While pain management, patient education, and general anesthesia are important components of overall patient care, they do not primarily address anxiety. Pain management focuses on minimizing discomfort during treatment, while patient education aims to inform patients about procedures and oral health, which can help reduce some anxiety but doesn't directly manage it. General anesthesia is used in more invasive procedures and eliminates all awareness and sensation but is not a technique for managing anxiety itself in a non-invasive context where behavioral techniques could be applied. Thus, behavior management specifically targets the psychological aspect of patient readiness and comfort in the dental chair.